Download SHARK Helmets Device Manager to automatically update the latest firmware and device settings.
Download SHARK Helmets Device Manager to automatically update the latest firmware and device settings.
SHARK Helmets Device Manager for Microsoft® Windows 7 or Later.
SHARK Helmets Device Manager for Mac® OS X Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan, Sierra and High Sierra.
Choose the voice prompt language of your choice then download the firmware and update your product with the SHARK Helmets Device Manager.
Reset your product to factory default setting (refer to User's Guide) and pair your product with your Bluetooth Device again.
The Shark Helmets products created in partnership with Sena are equivalent in technology, features and functionality to several of Sena's current leading products. For clarification, please see below for a reference of which products are similar to Shark Helmets products:
Shark BT is equivalent to Sena 10S functionality.
Shark MW is equivalent to Sena Spider RT1 functionality.
If you have any questions or concerns regarding your Shark Helmets products, please refer to the Sena Help Desk / Forum for the product rated equivalent to your Shark Helmets products based on the above list.
Shark Helmets provides the warranty service ONLY through the vendors where the purchase of the product was made. The RMA (Return Merchandise Authorization) process is done from the original store of purchase. Please contact the store where the product was originally purchased from.