Download Cycle Gear Bluetooth Device Manager to automatically update the latest firmware and device settings.
Download and install the Cycle Gear Bluetooth Device Manager on your computer.
Cycle Gear Bluetooth Device Manager for Microsoft® Windows XP, Vista, 7, 8 series and 10.
Cycle Gear Bluetooth Device Manager for Mac® OS X Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan, Sierra and High Sierra.
Choose the voice prompt language of your choice then download the firmware and update your product with the Cycle Gear Bluetooth Device Manager.
Reset your product to factory default setting (refer to User's Guide) and pair your product with your Bluetooth Device again.
The Cycle Gear products created in partnership with Sena are equivalent in technology, features and functionality to several of Sena's current leading products. For clarification, please see below for a reference of which products are similar to the Cycle Gear products:
DWO-6 Bluetooth Helmet Headset is equivalent to Sena 10R functionality.
DWO-5 Bluetooth Helmet Headset is equivalent to Sena SMH5 functionality.
DWO-5-PRO Bluetooth Helmet Headset is equivalent to Sena SMH10R operation.
DWO6-PRO Bluetooth Helmet Headset is equivalent to Sena 10R operation.
If you have any questions or concerns regarding your Cycle Gear products, please refer to the Sena Help Desk / Forum for the product rated equivalent to your Cycle Gear products based on the above list.
Sena provides the warranty service ONLY through the vendors where the purchase of the product was made. The RMA (Return Merchandise Authorization) process is done from the original store of purchase. Please contact the store where the product was originally purchased from.